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5 star |
January 2, 2020 |
| Reviewer:
Karen Brueshaber from Charolette, NC United States
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I ordered by phone Dec 18th & received email tracking that the product was shipped and arrived in NH location on that same day. No further tracking info could be retrieved until received email notification on Dec 26th that it would be delivered Dec 26th, and it was. I do not consider this a fault of yours; realize was Christmas season but was surprised we could not locate where it was in the meantime. Appreciate your prompt same-day shipping. I appreciate the man who took my phone order. I believe his name was Mark. I have only good things to say about how he handled my order.
As far as the product, my 93 yo relative who resides in a nursing home and has dememtia accepted it with a smile and took to hugging it and brushing it's fur immediately! Thank you for giving her this joy and resulting calmness through this wonderful product!
tenoff code
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